Overview: Regardless of the size of your IT operation from a staff of thousands to just a few members, having good, well-written policies can make an IT leader’s job easier. All too often policies are written because they are required and a valuable tool in solid IT management is overlooked and underutilized. Many IT leaders fail to recognize the potential value or ROI from the resources and effort required to implement good policy. The down side of not having policy creates a struggle to get agreement or even acknowledgement of the processes IT leaders try to enact in order to realize some modicum of control. Good enterprise leadership should understand the need for acceptance and compliance from the user base if they are to provide dependable IT services and security with a predictable budget.
Why should you attend: Policies are an absolute critical component for IT operations and support. Without them you have no baseline to measure your productivity and effectiveness; no way to enforce user compliance; no way to ensure information security. This webinar is much more than your typical ‘how to write policy’ workshop. In this webinar you will learn how to make Policy your friend and ally. Not only will you learn how to write effective and understandable policies but why you should write them and how to convince leadership of their absolute necessity. A well written and thoughtful policy can not only ease your IT support pains, but add some budget stability and some real cost savings.
Whether you are starting from scratch or would like to revise and improve your policies, this webinar will help you understand the important elements and structure of good, effective IT Policies.